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Apr 26, 2015

Report on removal of dashboard on GoAnimate in 2015

A month ago, GoAnimate removed its dashboard due to customer feedback. Yeah, customer feedback. They simply just want to make GoAnimate more better since the introduction of its new version on September 16, 2013. Here's, from the forum, how the argument went on:

Why did that dashboard get removed? Now I won't be able to catch up with the latest videos that other users make. Can you provide an explanation on why it was removed? Thanks!
-HardwellAndTSTFan1998 (Mar 25, 2015)
And, the response:

We removed the Dashboard in response to customer feedback, and also as the first step toward creating a data feed that will show new and upcoming enhancements.-Mark Deaton (Mar 25, 2015)
This is how it went. In fact, about how can it occur? Well, let's explain. GoAnimate was launched back in 2008, and it implemented a Dashboard. But why it got removed? Actually because of customer feedback, wanting to respect one bad guy who doesn't like the GA Dashboard at all, and "the first step toward creating a data feed that will show new and upcoming enhancements". The first step toward what? Creating a data feed that will show new and upcoming enhancements? What are they THINKING??!? Ah, yeah. Yes. GoAnimate is in fact working on something that could replace the Dashboard, and that thing could see GoAnimate in court.....but never, as I could say.

Here are more reactions here:

RE: Customer feedback -- Not much of it comes through our forums yet, but we're working on that.
Mark Deaton

RE: Sending a message out -- We're also going to be solving this problem by implementing a "What's New" feed so that changes like this are communicated more proactively.Mark Deaton (Mar 25, 2015)

What customer feedback? I don't recall seeing anyone complaining about the Dashboard. It is a rude surprise when you have the Dashboard bookmarked. Why wasn't a message sent out?
"brian douglas" (Mar 25, 2015)

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